Wave Accounting Review: Pros, Cons, Alternatives

wave apps customer service

We built our Payroll tool for small business owners, so it’s easy to use AND teaches you as you go. Create beautiful, free invoices that reflect your business branding. Automate overdue reminders, set up recurring bills, and add notes or terms of how to start an ecommerce business in 2023 practical guide service with ease. Our servers are protected physically and electronically. Any connections between you, your bank accounts, and Wave are protected by 256-bit SSL encryption. Save time chasing customers by setting up automatic payment reminders.

They do offer text support, but you will have to wait up to one hour or longer in the que. Then the staff, although polite, are not knowledgeable enough to help. John at Wave determined my business a high risk client and denied payment processing services due to our businesses age.

Wave Accounting offers free software, meaning you won’t need to submit a credit card or payment information to use it. It can help you manage your bookkeeping, accounting and invoicing processes through a few internal integrations. Wave Invoicing is ideal for freelancers, entrepreneurs or small businesses.

Client Payments

Email and live chat are available Monday to Friday from 9 a.m. You can add deductions for benefits through Wave but will need to purchase and manage benefits separately. You might be using an unsupported or outdated browser.

  • Know at a glance what’s happening with every invoice so you can take the right actions and manage your cash flow best.
  • Employees can use self-service accounts to view pay stubs, updated information and access tax forms.
  • Today’s leading accounting platforms offer standard security features, such as data encryption, secure credential tokenization and more.
  • Simply email your customers an invoice and they can use the secure “Pay Now” button to send over your payment.

However if you send USD from the US, Sendwave charges 2.5% and cap at $12. Sendwave charges no or low fees in all markets it serves, saving you tons of money each time you send! For countries where there is no fee, like Ghana, Kenya, Tanzania, Uganda, and Bangladesh, we just make a small percentage on the exchange rate that you see on the main page of the app. For countries where there is a fee, like Liberia, we aim to keep our rates low and ensure sending remains affordable. Create your free account and start accepting online payments now.

Connecting your accounts

Sendwave charges zero fees on money transfers to Indonesia. Sendwave charges zero fees on money transfers to Morocco. Sendwave charges zero fees on money transfers to Madagascar. Sendwave charges zero fees on money transfers to Thailand. You can send to a MonCash Elaji account, cash pick-up, or to a bank account in US dollar.

For users sending from Europe, the United Kingdom or Canada, there will be no fee to send to USD. Our commitment is always to save you as much time and money as possible each time you send! Charge for a one-time compliance audit or ongoing site maintenance; you can schedule recurring invoices or send them manually whenever you need to.

Apply to accept online payments

They can withdraw the money from any official Wave agent. They will need to bring their smartphone with the Wave app, or their Wave card to the agent location. If your recipient does not have a Wave account, they will receive an SMS with a code which they can present to any official Wave agent to receive the funds. Make sure you save your recipient on your Sendwave account under their real name, that matches their ID if they do not have a Wave account. See invoice summaries, tap into business reports, receive payment notifications and more using our highly-rated, free mobile app, available on iOS and Android. Set up recurring invoices for your finance clients and safely store credit card info so you have one less thing to keep track of.

wave apps customer service

Our (non-judgmental) team of bookkeeping, accounting, and payroll experts is standing by to coach you—or do the work for you. Know when an invoice is viewed, becomes due, or gets paid, so you can stay on top of your cash flow better than ever. Fast, free, beautiful invoicing for small business owners is here. This app is what my company was looking for to complement Quickbooks. I’ve been using Wave for about two years and have had no issues. I can’t believe the number of negative reviews here.

How Wave Stacks Up

If you’re interested in using payroll software, you can start a free 30-day trial when you sign up for Wave. Wave users can accept credit card payments over the phone, online or in person. Add a “Pay Now” button on invoices and you will automatically be able to receive Apple Pay, credit card payments and bank transfers.

Best Accounting Software for Small Businesses

The following video shows you how to enable the option for money transfers within the PostePay app. Sendwave does not charge any fees for money transfers to Haiti to a Unitransfer or MonCash. If you send USD from Canada or Europe, you not pay any fees.

Money management app on iOS and Android

Our robust small business accounting reports are easy to use and show month-to-month or year-to-year comparisons so you can easily identify cash flow trends. Our money management tools are easy to use separately and more powerful together. Similar to other reputable cloud-based accounting software products, Wave encrypts the data you share with it and monitors its server facilities 24/7. Although accounting and invoicing are separated into two different product sections on the Wave website (shown similarly below), they don’t require separate accounts. These solutions are integrated within your dashboard and you’ll access them both through your single Wave login.

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